From Mutual Fund
Insight
Insurance is a key
part of every individual’s financial planning. But far too many people are
thinking of it as an investment...
'I invested Rs. 2
lakh last year, out of which Rs. 80,000 was in insurance.' The genesis of the
article you are reading was this one single sentence in an e-mail that was sent
to Value Research recently.
There was nothing
unique about this e-mail--we get many every day asking us for investment
advice. The fact that the writer, without any hesitation, considered insurance
to be investment was also not unique. What has really caught our eye is that we
are seeing more and more of this attitude.
An ever-increasing
number of people are ‘investing’ in insurance, driven, no doubt, by the sharply
higher amount of insurance advertising and marketing that they are exposed to.
Over the years, we
have been bombarded by insurance pitches at a rate that is far higher than used
to earlier. This is a natural by-product of the competition in the insurance
industry and by itself there is nothing wrong with this.
Whereas earlier,
insurance marketing was driven solely by competition between insurance agents
and agents’ own drive to make more money, today the marketing hype is driven by
insurance companies competing with each other.
Insurance advertising
in the mass media, which was almost non-existent once, has grown hugely. By
some measures, mass media advertising of insurance products is about eight
times what it used to be three years ago.
On the face of it,
there’s nothing wrong with this. After all, it’s an uncertain world and most
people sleep better at night knowing that they’re well insured. Actually, there
is something deeply wrong about the way the whole activity of insurance is evolving.
Here’s the problem:
a bulk of the money
that flows into the insurance companies’ coffers is not payment for insurance.
But, for what are essentially investment products.
Generations of Indian
have been brainwashed by insurance agents into thinking that buying term
insurance is a stupid thing to do.
Here’s how it works.
An insurance agent
chases you, usually referred to by someone just to get rid of him (insurance
agents serve a useful purpose but hardly anyone in this world is ever able to
talk to one without instantly developing an urge to get rid of him).
When he finally traps
you, he never mentions term insurance on his own and if you bring up the topic,
he immediately warns you that you will not get anything back.
‘No benefit’ is the
phrase he normally uses. Since you certainly do not want to do anything that
carries no benefit, your thinking veers towards policies that supposedly carry
a benefit.
They do carry a benefit
of course, but this benefit is largely for the agent & the insurance
company. The reason for this is a secret of the psychology of insurance-buying
that every agent understands but few insurance buyers (or ‘life’, as they are
called in the insurance business) do.
Here’s the secret:
the ‘life’ thinks in
terms of the cover he or / she gets, while the agent and the insurer make money
in terms of the premiums that the life pays. The ‘life’ will come to a purchase
decision that is something like, "If I die, Rs. 20 lakh ought to be
adequate for my family".
Once such a number
has been put to what the life's life is worth, it is in the agent’s interest to
steer the life’s thoughts away from the cheaper term insurance policies &
towards more expensive policies.
You can easily verify
this by conducting a little experiment. Call a life insurance agent, pretending
to be a ‘life’. Tell him that you would like to insure yourself for Rs. 20 lakh
and ask him to suggest a policy.
Now, call another
agent and say that you would like to spend Rs. 3,000 a month on insurance &
ask him to suggest a policy.
In the first case,
the agent will either never mention a term insurance or will talk you away from
it.
In the second case,
once the agent is sure that you really are not willing to spend more than Rs.
3,000 a month, he will be just as glad to sell you a term insurance.
This combination of
factors - the business model of insurance selling plus the insurance buyers’
hunger for ‘benefit’ has resulted in a situation where too many otherwise
money-savvy Indians are not thinking clearly about what insurance is, how it is
different from investment and how they should best go about insuring
themselves.
To be sure, there are
many superficial similarities between insurance & investment, and this is
what causes the confusion.
Loosely speaking,
both involve giving money to a financial service provider in exchange for a
future benefit but there the similarity ends.
Let’s take a
systematic, back-to-the-basics look at what insurance is and how it should be
bought and compare this to investment. The purpose of insurance is to cover the
financial aspect of risk.
The risk can be of
property, life, health, legal liability and of many other kinds. The only logical
kind of life insurance that makes sense is term insurance because only in that
case are you are insuring against a risk that is insurable.
The moment you buy
any other kind of insurance, you are actually making an investment that is
disguised as insurance.
The problem with
buying investment disguised as insurance is that there are many characteristics
of insurance that are most undesirable in investments. Here are some major
problems.
Illiquid..
Investments ought to
be liquid. After all, it is your money and if you really need it, you should be
able to get your hands on it. However, the investment part of your insurance
policy is locked in for enormous periods of time.
Sure, there are
investments like public provident fund and other tax-saving investments which
we recommend.
However, those offer
a far better deal in some other way, either in tax exemptions, or / in sovereign guarantees or in the relatively
short period of lock-in and often a combination of these.
The investment part
of insurance offers moderate returns and decades-long lock-in. This just
doesn’t make sense.
Lack of
transparency..!
We believe that
transparency should be followed like a religion in every kind of financial
service, most of all in insurance on which people depend so totally.
Malpractices, inefficiency and poor
performance in any kind of financial service are almost always rooted in lack
of transparency.
In this regard, the
insurance industry in India just doesn't measure up to the standards that are
followed by the mutual fund industry. There is absolutely no valid reason why
you, as an investor, should have less knowledge about what your insurer is
doing with your money than you have about what your mutual fund is doing with
it.
Daily NAVs, change in
personnel, procedural rules about justifying investment decisions and the
myriad other rules that funds follow need to be imposed on insurance companies
as well.
Cost..!
Compared to what
agents selling mutual funds, Reserve Bank of India (RBI) and other bonds &
Post Office deposits get, the commissions received by insurance agents are a
scandal.
The commissions are
enormous, generally about 15% of first year premiums and 7.5% in the second and
5% from the third year onwards.
For a financial
product that is supposed to be an investment, this is a shocking level.
At the end of the
day, these commissions are probably the strongest argument against investing
with an insurance company. Given what safe investment earns these days, this
commission alone ensures that this ‘investment’ is an incredibly bad deal.
Sure, insurance is
necessary, but at these commission levels, it is a necessary evil. The only way
to go about it is to calculate how much cover you need and then find a good,
low-cost, term insurance.
Investment &
Insurance just do not mix.
Src: Mutual Fund Insight in January, 2005.
No comments:
Post a Comment