IRDA asks Insurance Firms to Display Unclaimed Amounts on Website...


The Insurance Regulatory and Development Authority (IRDA) has asked all insurers to display information about any unclaimed amount above Rs. 1,000 on their websites.

Unclaimed amounts are those lying with the insurer beyond six (6)  months from the date of settlement. These include amounts payable to a policyholder as a claim due to death / maturity, premium refund, survival benefits, and unadjusted premium deposit.

In a circular issued on recently, IRDA said, “A facility shall be given in the website of the insurer to enable policyholder (s) or his / her dependants to find out whether any unclaimed amount due to them is lying with the insurer.”

Insurers have to upload the information by January 2015 and will also be required to update the information on a half - yearly basis.

IRDA said said a policyholder should be able to find out the information by entering details like name, date of birth, policy number and PAN.

"Name of the policyholder and date of birth may be made as compulsory fields to enter (on website), while policy number and PAN may be optional fields," the circular added.

Defining unclaimed amount, IRDA said it includes any sum payable to policyholder as death claim, maturity claim, survival claim, premium due for refund, among others, that remained unclaimed beyond six months from due date of settlement.

IRDA also said in case of a new insurance policy, insurers are not required to collect the cancelled cheque where payment of premium is made by the proposer through cheque from his own bank account.

The new norms will come into force from October 1.


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