How to file Complaints Ministry of Indian Railways Online?

Every passenger to face problems in Indian Railway journey. At times, we want to complaint or give useful suggestion to some railway authorities, but we do not know the right person name.

So, good news now. You can file an online complaint or send a suggestion to the Ministry of Indian Railways.

Users have to fill an online form to complete the process.

Information like complaint details, incident date, name of the staff, place of occurrence, etc. is requires.


Personal details such as Name, Contact number, E - mail id, Address, etc. must be provide in the form.

Users can describe the complaint along with supported documents. That means you can upload the picture of any person or any required document to prove your complaint.

Visit the official website of Indian railways at


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