Risky business.: Companies relocating or
/ expanding their real estate portfolios
in Asia Pacific are overlooking these 7 construction risks
New Jones Lang
LaSalle (JLL) report reveals where things can go wrong during real estate
construction projects, and how these issues can be avoided
As firms across the
world prepare to expand their presence in Asia’s emerging markets, a new report
by JLL, ‘Who’s Protecting Your Blindside?’ highlights seven hidden risks
associated with real estate construction projects.
Professional
Project Management..
Mr. Dave Colverson,
Regional Director, Construction Management for JLL in Asia Pacific, said,
“While professional project management is well understood and accepted as
critical to the success of real estate projects, the importance of construction
management is often overlooked and frequently performed by a part-time
supervisor rather than a professional construction manager”
According to the JLL
report, many businesses expose themselves to the following 7 pitfalls during
real estate construction projects, despite good project management at the
onset:
(1) Confrontational relationships:
When competing on
price, it is in the interest of contractors to protect & maximise their
position, which can lead to cutting corners to save time and cost and avoid
penalties
(2) Lack of flexibility :
Failing to
accommodate flexibility in the project scope means that potential changes made
along the way result in avoidable additional fees and delays
(3) Miscommunication:
Without clear
communication & responsibility, crucial tasks can be missed and decisions
made based on poor / uninformed assumptions easily lead to delivery issues
(4) Breakdown between project phases:
Ineffective
stakeholder management leaves gaps in knowledge transfer where technical errors
an oversights can occur
(5) Unfamiliar local
market dynamics:
Insufficient market
knowledge limits the ability to deal with unanticipated local requirements,
legislation and restrictions
(6) Lack of
accountability on site:
Absence of a
qualified on-site representative leads to mistakes or delays, and the inability
to prevent accidents and address the consequences in a timely manner
(7) Transparency and
governance issues:
Lack of
identification, understanding and compliance in supply and management of
materials and labour resources exposes your business to regulatory, legal and
financial risk
“Managing projects in
diverse Asian markets can be particularly challenging for companies that are
unfamiliar with local market dynamics. Local nuances include skills &
availability of trade contractors, legislation like health, safety &
environment, availability of logistics & infrastructure, cost of trade
contractors & materials, taxes, authority approvals & regulations,”
said Mr Colverson.
For example, a firm
in China was unable to move into its new office space on time because the main
contractor had not obtained the required authority approvals. Later, sick leave
& staff complaints were high because the main contractor had not allowed
enough time to purge the air of construction-related smells.
In India, an on-site
flood during an office fit-out left a company with financial loss, delayed
occupancy and a damaged reputation because no one had overall responsibility
for work at the construction site.
Insurances were
limited to individual trades and no one was assigned to effectively plan and
manage the necessary rectification.
“Unfamiliar local
market dynamics and real estate transparency issues are among many hidden risks
throughout a construction project,” said Mr Colverson. “Companies can reduce
their risk by engaging a professional construction manager who is familiar with
the local market as early as possible. They will benefit from advice on
potential construction issues during the design stage, smooth transition
between all phases of the project and a single point of accountability for all
on-site works. This in turns insulates companies from the subsequent business
impacts.”
While the success of
real estate construction projects is typically measured by time, cost, quality
and safety, when things go wrong bottom-line impact can be significant. This
includes risk to a company’s reputation, brand, compliance, talent attraction,
customer satisfaction, business continuity and profitability.
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