Can I withdraw Cash using my SBI Virtual Card?
No; the Card can be used only for making online payments in INR on merchant websites that accept "VISA / MasterCard" Debit Cards.
Can I use this Card for Mail Order or Telephone Order (MOTO) purchases?
No, the Card can be used only for making online payments in INR at sites that accept the "VISA/MasterCard" Debit Cards. Currently, this facility is not available on this Card.
State Bank helpline at 1800 11 2211 / 1800 425 3800 (Toll free) or 080 2659 9990 or email your complaint to contactcentre@sbi.co.in or feedback.virtualcard@sbi.co.in.
Src: https://www.onlinesbi.com/virtual_card_faq.html
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