SBI Virtual Credit Card - FAQs - Part 5

Can I use my SBI Virtual Card for partial amount?

   Yes; you can use your Virtual Card for partial amount, provided the amount is below the Card value.

 

  If the Card is used for an amount lower than the card value, what will happen to remaining value?

The remaining (unutilised) value is automatically released back to your account after the card is used.

 What will happen to the amount, if I do not use my Virtual Card and the card has expired?

The lien marked on the underlying account will be released automatically after expiry of the Card.

I have generated a Virtual Card and don't want to use it. What should I do?

You can simply cancel your Virtual Card, using “Cancel Virtual Card” option on www.onlinesbi.comand the lien marked on the amount will get released.

If not cancelled, the Card will expire in 48 hrs after creation and the lien will be automatically released.

  

How can I cancel my Virtual Card ?

 Login to your online banking account (www.onlinesbi.com) and click on “Requests” tab and select “State Bank Virtual Card” option.

 

Click on “Cancel Virtual Card” tab.

After you confirm the action, the lien on the amount will be automatically released.

 When will my account get credited after cancellation?

 Immediately on cancellation, the lien will be released. (However, it may take few minutes in some cases)

How can I view the Virtual Card details and the transaction done on the Card?

Login to your online banking account (www.onlinesbi.com) and click on “Requests” tab and select “State Bank Virtual Card” option.

Click on “Virtual Card Details”. The screen will display all Cards created using the online banking along with Card Number, creation date, Expiry, limit amount, used amount, status etc.

Click on the specific Card number to view the complete Card details. (viz. Name, Issue Date, Expiry , Merchant Name, CVV2 , Limit Amount, Status, Source Account No. etc)

Can I view all the Cards created and the transactions done on each Card?

You will be able to view all the Cards and transaction history of each Card created during past 3 months (with limit of max. 100 Cards).

    For older card details, you may contact State Bank helpline at 1800 11 2211/1800 425 3800 (Toll free) or 080 2659 9990 or email your request to contactcentre@sbi.co.in.

    

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