HIGHLIGHTS OF THE RAILWAY BUDGET - 2013-14: Passenger / Rail Users’ Amenities..!


     * Identification of 104 important stations for immediate attention to all aspects related to cleanliness.
    
* Progressive extension of bio-toilets on trains.

*   Provision of concrete aprons on platforms with mechanized cleaning Facilities.
  
*  Extension of On Board Housekeeping Scheme and Clean Train Stations to more stations and trains.
 
*     Extension of Unreserved Ticketing System (UTS), Automatic Ticket vending Machines (ATVMs), Coin-operated Ticket Vending Machines (CO-TVMs) and schme of Jan-Sadharan Ticket Booking Sevaks (JTBSs).

*     Setting up of 6 more Rail Neer bottling plants at Vijayawada, Nagpur,Lalitpur, Bilaspur, Jaipur and Ahmedabad.
   
* Pilot project on select trains to facilitate passengers to contact on board staff through SMS/phone call/e-mail for coach cleanliness and real time feedback.

*    8 to 10 more mechanized laundries for quality washing of linen.
   
*  Provision of announcement facility and electronic display boards in trains.
 
*   Providing free Wi-Fi facilities on several trains.
 
*   Upgrading another 60 stations as Adarsh Stations in addition to 980 already selected.
 
*   Associate voluntary organizations for providing first aid services at railway stations.
 
*   Introduction of an ‘Anubhuti’ coach in select trains to provide excellent ambience and latest facilities and services.

*    179 escalators and 400 lifts at A-1 and other major stations to be installed facilitating elderly and differently abled.

*     Affixing Braille stickers with layout of coaches including toilets, provision of wheel chairs and battery operated vehicles at more stations and making coaches wheel-chair friendly.

*     Some JTBS to be reserved for disabled people.
 
*   Curbing malpractices in reserved tickets including tatkal scheme.
 
*   Third party audit and tie up with food testing laboratories for food quality control; ISO certified state-of-the-art base kitchens to be set up in railway premises.

*     Centralized Catering Services Monitoring Cell set up with a toll free number (1800 111 321)
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